- Free Courier Shipping (3-5 business days).
- Orders below RM400 (Approx. USD100) – Flat fee of RM50 (Approx. USD12) (4-7 business days, subject to customs clearance).
- Orders above RM400 – Free Shipping (4-7 business days, subject to customs clearance).
- Orders below RM750 (Approx. USD200) – Flat fee of RM80 (USD20) (4-7 business days, subject to customs clearance).
- Orders above RM750 – Free Shipping (4-7 business days, subject to customs clearance).
*Please note: International orders may be subject to import taxes, duties and custom fees, which are levied once the package reaches its destination, and are the responsibility of the recipient.
When will my order ship?
At NAVEEN, it is our goal to ensure that you receive your order as soon as possible. Once you place an order, you will receive a confirmation email with the details of your order and your order will be processed immediately for shipping within the next 2 business days. For international orders, you will receive an order tracking number once your order has been dispatched.
How do I edit my shipping address?
If you need to make any changes to your order, please drop us an email at firstname.lastname@example.org.
If you are unavailable to receive the delivery
The consignee must contact the postal at destination to request for re-delivery, otherwise, item will be sent back to Malaysia within 10 working days.
Order not received after 14 days
This might be due to possible delays caused by customs clearance. In the event that your order has not been received after 14 working days, please contact your local postal services using the postal reference number provided in your shipping status email. You can also contact us at email@example.com with your order number for assistance. Please note that we shall not be liable for any losses or liabilities directly or indirectly arising from a late delivery.
If you encounter any issue or difficulty placing any order with us, please drop us an email at firstname.lastname@example.org